This still is a big issue and causes issues. If the file copy option performed better, then would would not be as big of a problem. One issue is that the NTFS permissions are not preserved on a file copy job, which creates unnecessary steps/delay/cause for mistake when doing a restore. If I had truly understood this limitation, I may not have gone all in with Veeam. Using NetApp SMB/CIFS has so many advantages inherently, but in order to get Veeam to allow backup of main file shares, you need to create a Win VM and do traditional file sharing and then back up the VM. This is less than ideal but you could argue that it does have it's advantages. Veeam needs to either improve the file copy tool, work with MS to get into SMB, or work with NetApp to enable getting into those CIFS/SMB snapshots and work your magic. Supposedly you are getting into them anyway in V8. Basically Veeam is leaving out 50% of the purpose of a NAS. The conclusion is that Veeam really is a VM backup tool only, and doesn't really compete with other products out there, playing into the marketing speak of other vendors.