Backuip Error "vm-2269"

[Achim.Z.]

Hi together;

I've got ESX 4.1 Veeam 4.1.2.
If I create a backup-job via GUI everything looks good.
When running this job, I get "Job failed"
Here is the log:

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1 of 1 VMs processed (1 failed, 0 warnings)
Total size of VMs to backup: 140.00 GB
Processed size: 0.00 KB
Processing rate: 0 KB/s
Start time: 19.08.2010 15:02:46
End time: 19.08.2010 15:03:10
Duration: 0:00:24

VM Summery:

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0 of 0 files processed 

Total VM size: 0.00 KB
Processed size: 0.00 KB
Processing rate: 0 KB/s
Backup mode:  
Start time: 19.08.2010 15:03:10
End time: 19.08.2010 15:03:10
Duration: 0:00:00

Validating task
VM "Server.domain.local" (ref: "vm-2269") is "Disconnected"

from LOG-File

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15:03:08] < 4088> cli| __________________________________________________________________________
[19.08.2010 15:03:08] < 4088> cli| Waiting for the next command.
[19.08.2010 15:03:09] < 4088> cli| Next client command: [formatStg].
[19.08.2010 15:03:09] < 4088> cli|       :>  d:\Veeam.Backup\Folder\Server_B.vbk
[19.08.2010 15:03:09] < 4088> stg| Opening storage for write [d:\Veeam.Backup\Folder\Server_B.vbk]
[19.08.2010 15:03:09] < 4088> stg|   Opening storage [d:\Veeam.Backup\Folder\Server_B.vbk] for read/write access.
***
[19.08.2010 15:03:09] < 4088> stg|     File [d:\Veeam.Backup\Folder\Server_B.vbk] does not exist.       
***
[19.08.2010 15:03:09] < 4088> stg|     Allocating space for new banks in slot [4096]. Already allocated banks number: [0]. Additional banks number: [1].
[19.08.2010 15:03:09] < 4088> stg|     Allocating space for new banks in slot [8192]. Already allocated banks number: [0]. Additional banks number: [1].
[19.08.2010 15:03:09] < 4088> stg|     Slot [4096] should be rewritten with new metadata. Number of banks: [1]. Version: [1].
[19.08.2010 15:03:10] < 4088> stg|     Slot [8192] should be rewritten with new metadata. Number of banks: [1]. Version: [1].
[19.08.2010 15:03:10] < 4088> stg|     Metadata were committed. Reason: [Stg. format]. Version: [1]. Storage: [HostFS://d:\Veeam.Backup\Folder\Server_B.vbk]. Banks number: [1]. 
[19.08.2010 15:03:10] < 4088> stg|   Storage opened.
[19.08.2010 15:03:10] < 4088> stg| Format completed.
[19.08.2010 15:03:10] < 4088> cli| 
[19.08.2010 15:03:10] < 4088> cli| __________________________________________________________________________
[19.08.2010 15:03:10] < 4088> cli| Waiting for the next command.
[19.08.2010 15:03:10] < 4088> cli| Next client command: [quit].
[19.08.2010 15:03:10] < 4088> cli| Received 'quit' command.

*** here it says "File Server_B.vbk does not exists, but it cant exist, because this is the firs Bakupjob for that machine
and if i can believe win-Explorer, the file is about 8 MB large.
There is no further information, does anyone have an Idea, what could cause this error?

regards
Achim.Z.

[Alexey D.]

Hello Achim,

From the summary infromation you've provided, it seems like vm-2269 is in disconnected state, which may happen because of ESX Server hardware malfunction. Could you please check with vSphere Client the VM status, if it is up and running please log a support ticket with our team for further troubleshooting.

Hope this helps!

[Achim.Z.]

Hello Alexey D.;

thanks, the machine is "clrear" runnin and is online, but it lookt like, there is a problem with MS-iSCSI Initiator in W2k8.
I fount that MS-KB Article, how to bind the iSCSI device static. http://support.microsoft.com/kb/870964/en-us

thanx
Achim.Z.