backup 2 cloud - Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown

[moranshe1]

Hi all
one of my clients backup to cloud end with the following error:

Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown

I could not find any information about this error.

client's vbr version is 11.0.0.837
service provider version is
11.0.1.1261 P20211211

[nielsengelen]

Hi,

Please open a support case and share the case ID with us as requested when you click New Topic. As explained there, we cannot troubleshoot technical issues over the forum posts nor are log snippets allowed. All posts about technical issues without case ID will be deleted by forum moderator eventually.

Thanks!

[wmaxime75]

Session failed: Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown usually has something to do with the network connection between the client, VBR server, proxy, and target. I get a few of these every now and then and it's almost always a network hiccup. Spoke with the network folks and they explained at certain times of the day the Nexus 5k is pegged. They plan to move everything over to Nexus 9k.