backup error: Cannot track disk changes

[Yuya]

Hi,

I have a question.

The backup job failed with the same error.
Part of the job succeed in retry.
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Backing up object "[ST02-01] xxxxx/xxxxx_1.vmdk"
BackupDiskSynt failed
Client error: Cannot track disk changes:
Soap fault. Detail: '', endpoint: ''

Server error: End of file
-----
Veeam version 5.0.0.230

Please inform me if you have something information.

Kind Regads,
Yuya

[alanbolte]

5.0 is a bit before my time; my suspicion is that you need to troubleshoot connectivity to your ESXi host, but I'd strongly recommend updating to a supported version of the software.