Availability for the Always-On Enterprise
Post Reply
Posts: 31
Liked: 1 time
Joined: Jul 13, 2016 4:33 pm
Full Name: Marcus MaC

Backup job not working

Post by Marcus » Nov 25, 2017 10:05 pm

We are backing up to a NASS box \\xxxx\xxxxxx\serverbackups

We have 2 servers


We had B&R 9.0 on server 01 which we stopped using and installed B&R 9.5 on desktop on new PC separate from both servers.

On the new desktop I noticed that scheduled jobs werent running but manual was.

Now i was told by veeam engineer to install 9.5 on 01 were we hand 9.0 so used upgrade and used existing Database. so server 1 now has 9.5 used existing database

I ran a scheduled backup for my 4 vms but failed 24/11/2017.

Error message:

Application is shutting down. Failed to download disk. Shared memory connection was closed. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}

I went into office 25/11/2017 and ran manual job.???

I need to get schedule backups sorted.

Should I unistall everythhing on gtls01 and reinsatll 9.5 with new trial licence.


Veeam Software
Posts: 2000
Liked: 441 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen

Re: Backup job not working

Post by vmniels » Nov 26, 2017 11:32 am

Please contact support for assistance why u get this error. Might be related due to missing resources. Please leave the support ID for future references here as well.
Veeam Certified Architect (VMCA)

Post Reply

Who is online

Users browsing this forum: BrentBPPI, darmarko and 58 guests