Availability for the Always-On Enterprise
Post Reply
Marcus
Enthusiast
Posts: 31
Liked: 1 time
Joined: Jul 13, 2016 4:33 pm
Full Name: Marcus MaC
Contact:

Backup job not working

Post by Marcus » Nov 25, 2017 10:05 pm

We are backing up to a NASS box \\xxxx\xxxxxx\serverbackups

We have 2 servers

01
02

We had B&R 9.0 on server 01 which we stopped using and installed B&R 9.5 on desktop on new PC separate from both servers.


On the new desktop I noticed that scheduled jobs werent running but manual was.

Now i was told by veeam engineer to install 9.5 on 01 were we hand 9.0 so used upgrade and used existing Database. so server 1 now has 9.5 used existing database

I ran a scheduled backup for my 4 vms but failed 24/11/2017.

Error message:

Application is shutting down. Failed to download disk. Shared memory connection was closed. Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}

I went into office 25/11/2017 and ran manual job.???




I need to get schedule backups sorted.

Should I unistall everythhing on gtls01 and reinsatll 9.5 with new trial licence.

mark

vmniels
Veeam Software
Posts: 2000
Liked: 441 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Backup job not working

Post by vmniels » Nov 26, 2017 11:32 am

Please contact support for assistance why u get this error. Might be related due to missing resources. Please leave the support ID for future references here as well.
VCP-DCV
Veeam Certified Architect (VMCA)
http://foonet.be

Post Reply

Who is online

Users browsing this forum: BrentBPPI, darmarko and 58 guests