- Posts: 16
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- Joined: Mar 23, 2010 5:19 pm
- Full Name: Frank
Failed to retrieve "SCSI (0:0) Hard disk 1" disk information. Check VM virtual hardware configuration.
Call execution timeout (100000 ms)
RemoveSnapshot failed, snapshotRef "snapshot-22926", timeout "3600000"
Is it possible to increase these timeout values. I am assuming that the value is too low and the jobs are not having enough time to remove the snapshots.
- SVP, Product Management
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- Location: Baar, Switzerland
Condition with persistent SOAP calls timeouts affecting multiple jobs typically happens due to overloaded and/or malfunctioning vCenter server, or very bad network issues (severe packet drop). Our support may be able to provide additional hints after reviewing the log files, as well as suggest ways to confirm the issue without Veeam Backup involved - so that you could open support case with VMware.