Cannot update version 9.0.0.1715.update2

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Cannot update version 9.0.0.1715.update2

Veeam Logoby dadrianto » Sat May 27, 2017 4:39 am

Good Day All,

i have veeam backup & replication version 9.0.0.1715 installed on my production, i plane to upgrade to version 9.5
the installation was failed with error "cannot create backup of the installer database"
tried to stop Veeam backup Service & Veam backup enterpirse manager services before but still face the problem

please help..
dadrianto
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Re: Cannot update version 9.0.0.1715.update2

Veeam Logoby Andreas Neufert » Sat May 27, 2017 8:49 pm 1 person likes this post

I think the best way to address this issue is to contact the Veeam support and create a ticket. They for sure can help with this. www.veeam.com/support
Andreas Neufert
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