I am also trying to check backup files over the network with the validator tool and get the same error. It doesn't matter if I try a drive mapping or UNC path. Running as Administrator with full access to both servers.anglerzac wrote: I can't get the validator tool to work, If I point it at a CopyJob which I know has 50 machines in it for example it only checks 6 machines and says they are fine.
If I point it at a file it says failed to process storage, failed to access storage file, I have the drive mapped from veeam server and can see/copy the files fine.
I'll try the scrubbing task/command and wait to see how my Veeam support call progresses.
I found some more details in a log file: C:\ProgramData\Veeam\Backup\Utils\Util.VmBackupValidate
Failed to open file [**********] in readonly mode. (Veeam.Backup.Common.CCppComponentException)
<01> Error in c++: Error code: 0x00000005
<01> Error in c++: Failed to retrieve key sets from encrypted storage.
The backups are not encrypted with Veeam. Bitlocker is on but that should be transparent.
I opened a ticket # 02094563. Hopefully Veeam can figure it out.