We have an environment with activeated VMDirectPath and my backup job on one of the machine fails due to the consequence that snapshots are not longer possible on the machine where I forwarded the external devices to.
Error is:
Freezing guest operating system
CreateSnapshot failed, vmRef "vm-33", timeout "1800000", snName "VEEAM BACKUP TEMPORARY SNAPSHOT", snDescription "Please do not delete this snapshot. It is being used by Veeam Backup.", memory "False", quiesce "False"
Der Vorgang ist im aktuellen Status nicht zulässig.
Any idea how I can make backups of that machine? VSS is disabled in the target machine, I tried network backup mode without any additional options like application awareness and so on ... but it is still not possible to create backups

Any hint what I can try next?
Regards and thanks in advance,
Michael