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DDIT
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Joined: Oct 29, 2015 5:58 pm
Full Name: Michael Yorke
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Enterprise Manager: UX fail

Post by DDIT »

Hi,

I opened a support case in Feb 2019 (ID# 03439180) regarding the UX of Enterprise Manager. The issue was a bug in how results were displayed whilst a search was still running. I have just installed EM for VBR 9.5u4 and I'm pleased to say I think this bug is fixed. But when testing in Feb, and now, there are still glaring failures in the usability of EM.

Here are some examples:

1. The results columns are not clickable/sortable. If you have a hundreds of results from a file search, you can't sort by anything; date, server, path, etc
Example: https://i.imgur.com/nHwy2cf.gifv
2. The box to filter results doesn't scale/fit the screen when you have a specific machine selected. Is it still usable? Yes. But it is poor design.
Example: https://i.imgur.com/8Jo1jtJ.gifv
3. The 'known type' filter allows for choosing "Microsoft Excel (XLS)" - XLS?! Veeam still referring to OLD office file formats? These were effectively deprecated in 2007! And yes, I did try my search using this option - no XLSX files were returned, I needed to enter that extension manually in the field below.
Example: https://i.imgur.com/0YRTXhU.png
4. The 'Browse' button is functional, but doesn't do anything unless you have a specific machine selected - this isn't obvious. Better UI design needed here.
Example: https://i.imgur.com/EiZDf7D.gifv
5. The 'Browse' button parses the \ (backslash) character incorrectly. The search still works, but the value in the field just looks wrong.
Example: https://i.imgur.com/7PaW2kK.gifv
6. When Browsing folders, the mouse scroll wheel doesn't work, only the keyboard arrows allow you to scroll down.
Example: https://i.imgur.com/r41MAlf.gifv

Will any of these be fixed for V10? It seems this product hasn't had the same scrutiny and testing by Veeam QC as the core products get.
wishr
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Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
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Re: Enterprise Manager: UX fail

Post by wishr »

Hi Michael,

Thanks for catching those and creating handy gifs. I've passed your feedback to the QC team.

P.S. Some of those will be fixed in v10 ;)
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