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Error: DiskLib error: [16].No file exists for given path

Post by cbbs70b » Aug 08, 2018 2:41 pm

I am referencing case ID #03138426. I am running B&R 9.5 to backup about 35 VMware VM's. Out of the 35, 34 of them are getting backed up correctly. However, I have one VM that just doesn't want to be backed up. I'm getting an error:

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8/8/2018 9:59:00 AM :: Processing Main2 Error: DiskLib error: [16].No file exists for given path
--tr:Failed to start file downloading. VMFS path: [[datastore89] /vmfs/volumes/531612e5-4ef9984b-5f86-001ec9f25f1c/Main2/Main2.vmx].
--tr:NFC storage connection is unavailable. Storage: [stg:531612e5-4ef9984b-5f86-001ec9f25f1c,nfchost:ha-host,].
Storage display name: [datastore89]. Failed to create NFC download stream. NFC path:
I've read the KB article kb1198, I've gone through the Veeam backup log file and I've verified that the file /vmfs/volumes/531612e5-4ef9984b-5f86-001ec9f25f1c/Main2/Main2.vmx does in fact exist. So my question is this: what am I missing? Any help at all would be greatly appreciated.

Dima P.
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Re: Error: DiskLib error: [16].No file exists for given path

Post by Dima P. » Aug 08, 2018 3:40 pm

Hello Frank.

Please keep working with our support team in order to investigate the root case (they may require application debug logs for the detailed investigation). Please let us know how it goes. Cheers!

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