Error when backing up a Linux VM

[rsetford]

I've built a Ubuntu 9.10 Server VM, loaded VMtools, but I get the following error when trying to back it up:

Creating snapshot CreateSnapshot failed, vmRef "1120", timeout "1800000", snName "VEEAM BACKUP TEMPORARY SNAPSHOT", snDescription "Please do not delete this snapshot. It is being used by Veeam Backup.", memory "False", quiesce "True" Creating a quiesced snapshot failed because the (user-supplied) custom pre-freeze script in the virtual machine exited with a non-zero return code.

If I turn quiesing off, the backup runs.

If possible, I would like to include this VM in my main backup run which includes other Windows and Linux VMs.

What am I doing wrong?

Rich

[Gostev]

Hello Rich, there is an existing discussion about this issue which provides a number of possible causes and resolutions.
Linux VM backup failed with VMTools

I will lock this topic to avoid having duplicate discussions.