Exchange 2013

Availability for the Always-On Enterprise

Exchange 2013

Veeam Logoby rstone » Tue Oct 24, 2017 7:40 am

Hello, we have a new exchange 2013 server and it will backup the first time its OK but any time after this we get the following error and the drive with the logs never reduces :-

23/10/2017 23:48:35 :: VSS: Unable to truncate transaction logs: Microsoft Exchange VSS Writer is not in stable state.

Using the command vssadmin list writers on the exchange server shows it to be in a stable state with no errors.

Any clues for me to look at?
rstone
Enthusiast
 
Posts: 43
Liked: 2 times
Joined: Tue Jan 27, 2015 3:35 pm
Full Name: Rob Stone

Re: Exchange 2013

Veeam Logoby DGrinev » Tue Oct 24, 2017 11:04 am

Hi Rob,

I'd recommend you to contact the support team and let them take a closer look at the logs, as it helps to realize the real cause of the issue.
You can try to check errors in the application log, so this KB1832 will help you to find the location.
Also, you should share the case ID here or your thread will be deleted according to the forum's rules. Thanks!
DGrinev
Veeam Software
 
Posts: 678
Liked: 73 times
Joined: Thu Dec 01, 2016 3:49 pm
Full Name: Dmitry Grinev

Re: Exchange 2013

Veeam Logoby rstone » Wed Oct 25, 2017 7:31 am 1 person likes this post

Fixed it. Weirdly it worked once (although its didn't remove many logs) with a domain admin account then failed the following night. So I changed the OS credentials to the local admin account of the exchange server and bingo I now have 241 gig free.

Not sure why a Domain Account which has full rights to the server didn't work but at the moment I don't care! :D
rstone
Enthusiast
 
Posts: 43
Liked: 2 times
Joined: Tue Jan 27, 2015 3:35 pm
Full Name: Rob Stone

Re: Exchange 2013

Veeam Logoby DGrinev » Wed Oct 25, 2017 10:01 am

Thank you for coming back and sharing the information on the resolution of the issue, that's can be useful for future readers.
I am glad you've resolved the issue!
DGrinev
Veeam Software
 
Posts: 678
Liked: 73 times
Joined: Thu Dec 01, 2016 3:49 pm
Full Name: Dmitry Grinev


Return to Veeam Backup & Replication



Who is online

Users browsing this forum: Bing [Bot], Google Feedfetcher and 1 guest