Failed restore database Oracle

[Fegume]

Hello,

I try restore last database Oracle with Veeam explorer for oracle and show this error:

https://1drv.ms/u/s!AhEgG4C2IYtVg9YheRS ... w?e=0vgTf9

I find the log and view this:
10/9/2020 5:22:31 PM 24 (8308) Connecting to Linux host using password authentication: SERVERORACLE (SSH port: 22, user: root)...
10/9/2020 5:22:31 PM 24 (8308) without elevation to root
10/9/2020 5:22:31 PM 24 (8308) Setting TCP socket for faster operations on the loopback interface...
10/9/2020 5:22:31 PM 24 (8308) Warning: Failed to create Granados SSH connection. Switching to Renci SSH.
10/9/2020 5:22:31 PM 24 (8308) Error: Server does not support authentication algorithm diffie-hellman-group1-sha1 for keyexchange
10/9/2020 5:22:31 PM 24 (8308) Error: No suitable authentication method found to complete authentication (publickey,keyboard-interactive).
10/9/2020 5:22:31 PM 24 (8308) Error: Database restore is not possible. Unable to connect to server.
10/9/2020 5:22:31 PM 24 (8308) Type: System.Exception

I view this KB: https://www.veeam.com/kb2061

I don't know how do it or if this kb no is the problem.

Please any idea?

Regards!

[PetrM]

Hello,

It seems that the KB above is exactly what you need, just follow the instruction from "Solution" section. Please raise a support request and paste support case ID over here if the provided instruction does not help to resolve the issue.

Thanks!

[Fegume]

I have the Case #04428428

The KB https://www.veeam.com/kb2061 is correct apply, but the same problem.