Availability for the Always-On Enterprise
Post Reply
mabordo
Influencer
Posts: 13
Liked: never
Joined: Mar 03, 2015 7:16 am
Full Name: Marcelo Bordon
Contact:

Failed to create Cryptographic Service Provider

Post by mabordo » Jul 03, 2015 11:45 am

Hey @all,
i am configure our Backup Enviroment with a Job to backup a few VMs. In the Options of the Job i set "enable backup file encryption" and adding a new Password to this one.
But now, when i start the Job it Fails with the Error: "The keyset is not defined. Failed to create Cryptographic Service Provider"

Could anyone help to solve this Problem?

Thanks

v.Eremin
Veeam Software
Posts: 15412
Liked: 1164 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Failed to create Cryptographic Service Provider

Post by v.Eremin » Jul 03, 2015 12:05 pm

Looks like specific Windows XP problem, I'm not sure however why you got it in your case. May be a cryptocontainer got corrupted or something similar.

The best idea would be to open a ticket with our support team and let them confirm your environment.

Thanks.

ian0x0r
Veeam Vanguard
Posts: 218
Liked: 41 times
Joined: Nov 11, 2010 11:53 am
Full Name: Ian Sanderson
Location: UK
Contact:

Re: Failed to create Cryptographic Service Provider

Post by ian0x0r » Aug 03, 2016 10:03 am

Thought id post a reply to this as I couldn't find much out about it. In my case when you get the cryptographic error with error code 0x80090019 it turned out to be the service account assigned to the Veeam services. Try changing the account used by the Veeam services and see if it resolves the issue.

Ian
https://www.snurf.co.uk

Sergey_M
Veeam Software
Posts: 1
Liked: never
Joined: May 10, 2016 7:42 am
Contact:

Re: Failed to create Cryptographic Service Provider

Post by Sergey_M » Jan 20, 2017 6:19 am

Hello colleagues,
We've found out that issue is likely to be related to Windows Profile. Hence, you may completely delete profile from Veeam Server and it will be created automatically after next log-in under service account (domain administrator, for instance).

hennels
Novice
Posts: 3
Liked: never
Joined: Jul 01, 2015 2:19 pm
Contact:

[MERGED] Windows credential change - jobs failing

Post by hennels » Aug 28, 2017 7:49 am

Morning, onsite Windows support for one of our clients changed the Veeam Server Windows credentials.
Veeam services would not start, changed services to new .\administrator & password, all started without issue.
Since the change, no jobs are succeeding, error message below:

Code: Select all

2017-08-28 9:41:02 AM :: Processing *VM*: The keyset is not defined.
Failed to create Cryptographic Service Provider.
--tr:Error code: 0x80090019  
I'm not finding any solid info here. Jobs are not encrypted, CryptSVC service stopped and started and in running state.
Any ideas?

Post Reply

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 24 guests