Failed to enumerate paths to shadow volumes.

[leeg123]

Upgraded a bunch of veeam seven computers today, all various clients, os etc..
So far two seperate backup servers generated the error below. One was for a Win2003VM and one from a Windows 2008r2
I found the switch to ignore vss errors in the backup, and that got us past the error to at least get a good backup but i'm sure something else must be wrong. Because we saw this at two seperate clients so far, we are assuming it has to do with v8 since we never saw this with version 7

Any help or suggestions would be appreciated. vssadmin list providers shows all provders and stable

Code: Select all

11/12/2014 10:59:28 PM :: Unable to release guest. Details: Unfreeze error: [Backup job failed.
Failed to enumerate paths to shadow volumes.
Original volume name is not specified for the shadow ( shadow volume id: '{00000000-0000-0000-0000-000000000000}').]

[veremin]

Hi Lee, what is your support ticket ID for this issue (it's requested when you click New Topic)? Without the ticket number the topic will be removed by moderators eventually. Thanks.

[leeg123]

I haven’t called in on this one yet. I just posted looking for advise
I didn’t realize that we need to call in first before posting

[leeg123]

support id 00353822

[0zzY]

Hi, i have the same error, no answers?

[foggy]

There's no answer in the provided support case, so please open your own case for investigation.