Comprehensive data protection for all workloads
Post Reply
Posts: 4
Liked: never
Joined: Feb 26, 2009 5:36 pm

Failed to login to service console?

Post by Pentangle »


I've just performed a full, fresh install of v4, after a full fresh install of ESX4.0

When choosing the server to backup, I get a failure when it tries to verify or login to the service console credentials i've supplied (and I know i've supplied these correctly...and have re-typed it a few times).

The specific error is: "Failed to login to '<ip address of my ESX4.0 server>' by SSH, port 22, user 'root', elevateToRoot False, autoSudo False, User authentication failed".

Any ideas?


Vitaliy S.
Product Manager
Posts: 25810
Liked: 2398 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Failed to login to service console?

Post by Vitaliy S. »

Hello Mike,

Root credentials are disabled by default, that's why you're not able to connect to your ESX host, please have a look at this thread describing how to enable it: Unable to Connect to ESX4

Thank you

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 29 guests