[Warning at backup] Failed to perform post-backup applicatio

[sunnyyeung]

Case #: 01879178
Here is the warning message after a complete backup:

Code: Select all

Failed to perform post-backup application-aware processing steps Details:  Error code: 0x800401fd
Failed to invoke func [FinishSnapshot]: Object is not connected to server. 
 Error code: 0x800401fd
Failed to invoke func [FinishSnapshot]: Object is not connected to server.

Is there anyway to fix the warning message? I don't want to disable the "Application-aware processing" feature since there is no guarantee the OS can bootup after disabled.

Any thought or recommendation??

When I check the log file. I saw a lot of the follow errors: ((((Error code: 0x800401fd)))

[Shestakov]

Hello,
Does it affect one or several VMs? Have you checked credentials you provided? That may be the issue.
Thanks!

[sunnyyeung]

Nothing wrong with the credentials.. Only 1 server in this backup job.
it's a file server.

[Vitaliy S.]

Do you see any other error messages in the Windows Event log of that server?

[Shestakov]

Not sure if OP`s problem is resolved since sunnyyeung doesn`t answer neither here or to support engineers, but I hope so.
For future readers, there were concomitant errors:

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11.08.2016 19:38:05] <31> Info [VssProxy] Pinging session: {3b61b61c-10c0-4109-b7d1-23ec11204b55} 
 Info VSSControl: KeepSnapshot started, ttl 1200 sec 
Error Failed to call RPC function 'Vss.KeepSnapshot'. InParams: '<InputArguments><jobId value="5b2fbb66-99fc-46f1-b5bd-e4bafb061690" /><ttl value="1200" /><VssSessionId value="{3b61b61c-10c0-4109-b7d1-23ec11204b55}" /></InputArguments>'. 
 Error Error code: 0x800401fd 
Error Failed to invoke func [KeepSnapshot]: Object is not connected to server. (System.ApplicationException) 
Error at VeeamProxyClient.RegenerateCLRException(exception* excBase) 
Error at VeeamProxyClient.CCliProxyRpcInvoker.DoRpc(String cmdName, String inXml, String& outXml) 
Error at Veeam.Backup.ProxyProvider.CProxyRpcInvoker.Call(String methodName, CProxyInvokeInputArg inputArgs, Boolean secureCall) 
Error Error code: 0x800401fd 
Error Failed to invoke func [KeepSnapshot]: Object is not connected to server. (System.ApplicationException) 
Error at VeeamProxyClient.RegenerateCLRException(exception* excBase) 
Error at VeeamProxyClient.CCliProxyRpcInvoker.DoRpc(String cmdName, String inXml, String& outXml) 
Error at Veeam.Backup.ProxyProvider.CProxyRpcInvoker.Call(String methodName, CProxyInvokeInputArg inputArgs, Boolean secureCall) 
Error Error code: 0x800401fd (Veeam.Backup.Common.CCppComponentException) 
Error Failed to invoke func [KeepSnapshot]: Object is not connected to server. (Veeam.Backup.Common.CCppComponentException) 
Error at Veeam.Backup.ProxyProvider.CProxyRpcInvoker.Call(String methodName, CProxyInvokeInputArg inputArgs, Boolean secureCall) 
Error at Veeam.Backup.Core.CVssProxyInvoker.Invoke(String funcName, IVssProxyArg arg) 
Error at Veeam.Backup.VssProvider.CVssControlRemote.KeepSnapshot(Guid jobId, UInt32 ttl) 
Error at Veeam.Backup.VssProvider.CVssControl.KeepSnapshot(Guid jobId, UInt32 ttl) 
Info [VssProxy] Pinging session: {3b61b61c-10c0-4109-b7d1-23ec11204b55}

meaning truncation is failing due to temporary disconnect to the guest during snapshot removal. As this could be caused by a few factors support recommended the following:

- Ensure that there are no stuck hotadded disks on the proxies being utilized as per (https://www.veeam.com/kb1775)
- On those same proxies, ensure that automount is disabled so we aren't somehow leaving these behind or interfacing with them incorrectly. (https://www.veeam.com/kb1882)
- Restart the proxies in question if they are not being utilized at one point today, so long as the above is checked.

Thanks

[dylaneps]

Hello, hope you are doing well.

Was any solution found for this issue yet?

We are receiving the same warnings in some VMs, and don´t know what they really mean.

Thanks

[Shestakov]

Hello dylaneps and welcome to the community!
What product version are you at?
Have you tried to follow recommendations provided above?

[Mario_JHRZ]

I searched in google for this error: Failed to perform post-backup application-aware processing steps Details: Failed to call RPC function 'Vss.FinishSnapshot': Error code: 0x800706d9. Failed to invoke func [FinishSnapshot]: There are no more endpoints available from the endpoint mapper.. RPC function call failed. Function name: [BlobCall]. Target machine: [Veeam.Backup.Server]. RPC error:There are no more endpoints available from the endpoint mapper. Code: 1753.

And I wound up in this only result.

The only different process we had today was we did a restore from the Enterprise Manager while this Full backup was running we were told the restore should not interfere with the full backups of a different Drive same VM. Would you be able to point out more input on this error?

[wishr]

Hi Mario,

Please reach out to our support team directly and raise a support case, as troubleshooting is required. Note that posts about technical errors not referencing a support case ID may be deleted without any notice.

Thanks

[jcop]

Hello all.

I need your help. I have the next issue. When i execute a full backup for one vm this finish with the next warning:

Code: Select all

Failed to perform post-backup application-aware processing steps Details:  Error code: 0x800401fd
Failed to invoke func [FinishSnapshot]: Object is not connected to server. 
 Error code: 0x800401fd
Failed to invoke func [FinishSnapshot]: Object is not connected to server.

Any solution for this? Thanks very much

[veremin]

Open a ticket with our support team and let them investigate the issue. Thanks!