Have troubles with my veeam installation on Windows Server

[jodeleon]

Hi I'm new on the forum and I searched my problem and I didn't found an answer, my problem is this, I want to install Veeam Backup & Replication 9.0 on a server with Windows Server 2012 R2 but when the installation of SQL Server is running appears the following error "The installation was interrupted before....." and I dont know why because the ISO image that I'm using I could install with any problem on a Windows 7 machine, what I have to do?

My logs are this:

Code: Select all

2016-04-12 14:11:51.39 Server      Authentication mode is WINDOWS-ONLY.
2016-04-12 14:11:51.39 Server      Logging SQL Server messages in file 'C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\Log\ERRORLOG'.
2016-04-12 14:11:51.39 Server      The service account is 'CT\VCENTER$'. This is an informational message; no user action is required.
2016-04-12 14:11:51.39 Server      Registry startup parameters: 
 -d C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\master.mdf
 -e C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\Log\ERRORLOG
 -l C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\mastlog.ldf
2016-04-12 14:11:51.39 Server      Command Line Startup Parameters:
 -s "VEEAMSQL2012"
2016-04-12 14:11:52.30 Server      SQL Server detected 2 sockets with 4 cores per socket and 4 logical processors per socket, 8 total logical processors; using 4 logical processors based on SQL Server licensing. This is an informational message; no user action is required.
2016-04-12 14:11:52.30 Server      SQL Server is starting at normal priority base (=7). This is an informational message only. No user action is required.
2016-04-12 14:11:52.30 Server      Detected 8189 MB of RAM. This is an informational message; no user action is required.
2016-04-12 14:11:52.31 Server      Using conventional memory in the memory manager.
2016-04-12 14:11:54.03 Server      This instance of SQL Server last reported using a process ID of 3296 at 12/04/2016 11:20:27 a. m. (local) 12/04/2016 5:20:27 p. m. (UTC). This is an informational message only; no user action is required.
2016-04-12 14:11:54.05 Server      Node configuration: node 0: CPU mask: 0x000000000000000f:0 Active CPU mask: 0x000000000000000f:0. This message provides a description of the NUMA configuration for this computer. This is an informational message only. No user action is required.
2016-04-12 14:11:54.07 Server      Using dynamic lock allocation.  Initial allocation of 2500 Lock blocks and 5000 Lock Owner blocks per node.  This is an informational message only.  No user action is required.
2016-04-12 14:11:54.09 Server      Software Usage Metrics is disabled.
2016-04-12 14:11:54.14 spid4s      Starting up database 'master'.
2016-04-12 14:11:54.17 spid4s      Error: 5178, Severity: 16, State: 1.
2016-04-12 14:11:54.17 spid4s      Cannot use file 'C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\master.mdf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 1048576. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.
2016-04-12 14:11:54.19 spid4s      Error: 5178, Severity: 16, State: 1.
2016-04-12 14:11:54.19 spid4s      Cannot use file 'C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\master.mdf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 1048576. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.
2016-04-12 14:11:54.21 spid4s      Error: 5178, Severity: 16, State: 1.
2016-04-12 14:11:54.21 spid4s      Cannot use file 'C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\mastlog.ldf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 1048576. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.
2016-04-12 14:11:54.21 spid4s      Error: 5178, Severity: 16, State: 1.
2016-04-12 14:11:54.21 spid4s      Cannot use file 'C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\mastlog.ldf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 1048576. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.

thanks

[PTide]

Hi and welcome to the community!

A quick search revealed that the error is related to SQL Server. I suggest you to contact Microsoft support on that issue.

In future, if posting on techincal issues, please include the support case number as required by the forum`s rules.

Thank you.

[jodeleon]

Sorry, the case number is this: 01762353

and, why this is happening on Windows 7 works fine

[nmace]

I would guess from the errors you are seeing the volume you are trying to install SQL Server on is formatted with a large sector size. If you are putting the data and log files on a separate volume (which you should do), and assuming there is nothing else on that volume.......try formatting it with the 4096 sector size selected. I believe that is a non-default choice, so that could be what is causing your issue.

[jodeleon]

And what file system I should use? NTFS?

[nmace]

Yes, NTFS is the only support file system for SQL as far as I know.

[jodeleon]

ok, I'm trying right now D: !

[jodeleon]

ok, I'm trying right now D: !

Didn't work :/

[veremin]

Then, kindly keep working with either our or MS support engineer on addressing that. Thanks.