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mcz
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having orphaned files and folders after surebackup

Post by mcz »

Hi everyone,

I found this thread here vmware-vsphere-f24/orphaned-vm-s-after- ... 15510.html, but I don't think that it's the same in our case...

I'm running "normal" surebackup jobs on a certain host but it seems that the cleanup isn't going properly as on the Datastore in the "SureBackup"-Folder I see a lot of other sub-folders and they have vmdk- and vmsn-files. They don't have any other files, so it seems that the cleanup-process somehow worked but maybe got interrupted. As time goes on, this filles the datastore until it's full...

Latest 12.1 patch is installed. Is this a known bug or completely new? Thanks!
Egor Yakovlev
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Re: having orphaned files and folders after surebackup

Post by Egor Yakovlev » 1 person likes this post

Hi Michael,

This is a known issue in 12.1\12.1.1 (certain conditions apply to receive that behavior).
You can contact support to receive a private fix or wait for next product update where fix will be included.

/Thanks!
mcz
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Re: having orphaned files and folders after surebackup

Post by mcz »

Thanks Egor, good to know that it was already fixed! Does the fix or the update include doing the cleanup?
Egor Yakovlev
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Re: having orphaned files and folders after surebackup

Post by Egor Yakovlev »

Fix\update will make new runs to cleanup it's own traces correctly.
That will not remove existing leftovers from previous runs.
dproffer
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Re: having orphaned files and folders after surebackup

Post by dproffer »

Good to know. I am having the same issue. Will wait for the fix. Thanks!
mcz
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Re: having orphaned files and folders after surebackup

Post by mcz »

Egor, any approximation when the next product update may arrive? Thanks!
Egor Yakovlev
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Re: having orphaned files and folders after surebackup

Post by Egor Yakovlev »

We expect it somewhere in May.
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