I have been getting this error for about 2 months. I have a VM with windows 2003 R2 ENT x64.This holds one MS SQL 2005 db. This VM will not backup at all. This is the error I am getting:
Creating snapshot Cannot upload guest agent's files to the administrative share [\\192.168.23.48\ADMIN$]. Cannot copy file. Source file: [D:\Program Files\Veeam\Backup and FastSCP\VeeamGuestAgents\VeeamGuestAgent_X64.exe]. Target file: [\\192.168.23.48\ADMIN$\VeeamVssSupport\VeeamGuestAgent.exe]. CopyFile() failed. Win32 error:The process cannot access the file because it is being used by another process. Code: 32 CreateSnapshot failed, vmRef "vm-6371", timeout "1800000", snName "VEEAM BACKUP TEMPORARY SNAPSHOT", snDescription "Please do not delete this snapshot. It is being used by Veeam Backup.", memory "False", quiesce "True" Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.
VSS is enable just like the rest of my over 100 VMs that are being backup. I have deleted the job and recreate the job but still have the same issue.
I am stump at this time. Any help will be greatly appreciated...
RL Jones
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Re: Iusse with backing up VM
Try rebooting the VM. Judging on the error, some process keeps the C:\Windows\VeeamVssSupport\VeeamGuestAgent.exe file locked on a VM? Are you able to delete this file manually? If this does not help, please contact our support for further assistance. They should be able to resolve this much faster than 2 months ![Wink ;)](https://forums.veeam.com/images/smilies/icon_wink.gif)
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Re: Iusse with backing up VM
Hi,
Didi you manage to solve this issue? Could you please share with us how?
Thanks.
Didi you manage to solve this issue? Could you please share with us how?
Thanks.
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Re: Iusse with backing up VM
Diego, this is pretty old thread (2+ years already), so not sure that OP will ever reply to your question. Please contact our support team directly. Thanks!
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