Patch 10a CP3 (build 10.0.0.4854 P20201202) failing with "failed to get full path to the package"

[lightsout]

Just downloading and running the update, and I'm getting the message "failed to get full path to the package". Looking back through the forums this seems to be a digital signing issue, but I don't see that, everything validates fine.

Code: Select all

PS C:\Users\Public> Get-AuthenticodeSignature '.\VeeamBackup&Replication_10.0.1.4854_KB4050.exe'


    Directory: C:\Users\Public


SignerCertificate                         Status                                                     Path
-----------------                         ------                                                     ----
43C940341257F3390612124531304E471905C80F  Valid                                                      VeeamBackup&Replication_10.0.1.4854_KB4050.exe

Anyone else seeing this issue? I can't find any logs so I am not sure what the problem is.

Thanks!

[foggy]

Have you reviewed this thread already? If no hints are applicable, feel free to ask our engineers for assistance. Thanks!

[lightsout]

I did, but I can't find any missing certs this time. I've raised a case #04537722 to work this out.

[lightsout]

Found a fix I've seen before. Deleted “Microsoft Code Verification Root” from the trusted root store, and that has fixed it. Not sure why this is required.