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Problem with restore guest files

Post by keczup »

I have a problem with restore guest files from backups VM (Win2008 standard, 4 disk (system, vol1, vol2, vol3).
In a backup job in advanced settings I set backup all virtual disks, but if I need restore guest files from this backup VM, I see only 2 disks (system and vol1).
Please, can you help me?
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Re: Problem with restore guest files

Post by Gostev »

Hello, please check if the 2 disks you are not seeing meet the system requirements for file-level restore (listed in the release notes). If you believe that they do, please contact open a support case with our support and they will instruct you on how to retrieve an additional troubleshooting information for us from your VM. Thank you.
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