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APaMazur
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Full Name: Mazurenko Anton

Problems with timeouts, Schedule menu and Sure Backup

Post by APaMazur »

Hello.
We are testing your Veeam Backup & Replication 6.1.0.181 (64 bit) version in our infrastructure with the servers on vSphere ESX server 5.
The network architecture is based on three subnets. Two of them are office networks that include two ESX servers, and the third is used actually for backups: there are Veeam Server 6 and Backup Server NFS.
During the testing we were faced with several problems:
1. The system has a huge timeout (waiting for the availability of resources of Backup Infrastructure – 82800 seconds in failed job's log). Is there any way to decrease it?
2. From the Schedule menu, we chose: "Monthly at 22:00 Fourth saturday". But it shows the Next Run "7/19/2012 2:30:00", on Thursday.
3. Sure Backup fails during the test while trying to make changes to the routing table, system has all rights we think needed.
Logs included.
Thanks in advance.

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foggy
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Re: Problems with timeouts, Schedule menu and Sure Backup

Post by foggy »

Anton, with all technical issues it's always better to contact our support team directly as people behind this forum are not support guys and cannot read logs. However, the nature of the first issue most likely lies in the proxy server availability so you should review your backup network topology and make sure that the proxy server is available for processing (btw, what kind of proxy do you use and what are the transport mode settings specified for it?).

Regarding the scheduling issue, do you maybe also have active fulls set to run on Thursdays?
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