Processing finished with errors

[hmhk]

My Backup Job is failing for in Post-Processing. Error message getting are below. I am working with support team. But seem like they are not resolvable or they dont have enough knowledge. Even they miss the what version i used in my Veeam. I hope someone in here may have same issue and get the knowledge sharing.

Moderator: removed log snippets as per forum policy

Veeam Version : 11.0.0.837 P20210525 (upgraded to 11 from 10)
Case ID : #04905246
Backup schedule job failing after upgraded to Version 11

[HannesK]

Hello,
and welcome to the forums.

I see that there are some misunderstandings between the first support engineer and you. As far as I see, the second engineer offered a remote session. That should hopefully clarify the situation. For escalations, there is the "talk to manager" button in the my.veeam.com portal.

Please note, that the forums are run by product management. Guessing errors like the one you post makes little sense on a forum. For me it looks like network issues that might just be a coincidence and unrelated to the upgrade. I also see errors in the case that look like a metadata corruption (that usually happens through bit-rot when the backup storage is losing data). But for a definite answer, the only way is through support.

A general hints with support (no matter which vendor): always send a full log bundle after something failed. Otherwise it ends up in the ping-pong I see in the case "please send logs".

Best regards,
Hannes

[hmhk]

Yestarday. i had a remote session with Support engineer. According to him metadata is corrupted and he clone the backup job. But then i saw backup failed again. Is that version 11 ok? should i go back to version 10?

[HannesK]

I would stay on V11 as there are many improvements in V11. V10 also cannot read corrupted data.

So the question is, where the corruption comes from. That might be related to the lack of resources in your environment or just a storage issue (as far as I understood, you deployed less resources than then minimum system requirements. this can also lead to side-effects)