I have been archiving a full backup to tape along with the .vbm file for the last year. I am needing to pull some data from a VM and am hitting an error on import.
If I import the backup (which consists of around 20 vms) without the guest file system index, then it works perfectly. However when I try to import with the index, I get the following error:
The import fails but shows only one vm in the imported list (not the VM I need unfortunately!)
I wondered if there was any way around this? I only have around a 30k file to get back from a 2tb backup!
Just to follow up - the file above does not exist - the full backup filename is 27T213718.vbk. I can't understand where Veeam is getting the above filename from!
I've tried changing the name of the .vbk to match however I presume there is some metadata that is stopping this from working.
Please contact our technical team to get a quicker assistance (WebEx session might be required), as it is almost impossible to troubleshoot technical issues over the community forums. Thanks!
I've actually fixed the issue, and it is probably worth sharing the experience on here.
I archive our last full Veeam backup per month on to tape. To do this I take the latest full backup with the corresponding .vbm file. Sometimes however, there will be a few incrementals that have run since the last full backup. I do not copy these to tape and this looks to be where the problem arises. When I import the backups in to Veeam, it is looking in the .vbm for the full AND the incrementals and fails when it finds no .vib's.
To get around this, I have imported the Veeam backup files with the index option ticked - waited for the error message and cleared it. Then when I went to complete a file level restore I chose the last full from the list - it allowed the file level restore to complete as shown below :
