Unable to install Veeam Backup and replication Red cross

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Unable to install Veeam Backup and replication Red cross

Veeam Logoby Thomas M » Thu Oct 27, 2016 12:53 pm

Hello,

My serveur is a physical server with Windows Server 2012 R2. I tried to install Veeam Backup and Replication but when I click on the setup.exe on the iso file (version of veeam 9.0), I have a small Windows with only a red cross. Nothing on the events log .

Please can you help me.
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Re: Unable to install Veeam Backup and replication Red cross

Veeam Logoby Vitaliy S. » Thu Oct 27, 2016 1:06 pm

Can you post a screenshot of what you see?
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Re: Unable to install Veeam Backup and replication Red cross

Veeam Logoby Denniss » Thu Dec 08, 2016 12:21 pm

Hi!

I have the same problem. Version is the latest 9.5.

Imagepicupload

The logfile under C:\ProgramData\Veeam\Setup\Temp only contains these 2 lines:

2016-12-08 11:21:13 [UI MESSAGE]
2016-12-08 11:21:16 [UI MESSAGE] Interaction result: OK

Please help.
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Re: Unable to install Veeam Backup and replication Red cross

Veeam Logoby foggy » Thu Dec 08, 2016 1:29 pm

Hi Dennis, please contact technical support with this directly. Thanks.
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[MERGED] setup.exe file won't run

Veeam Logoby VeaPM » Fri Jan 27, 2017 3:44 pm

When I ran setup.exe it won't launch. It popup a 'Veeam Backup & Replication Setup' windows with a big Red circle with a X inside. The only option it gave is 'OK' to quit.

I tested launching .exe and .msi from different apps and they ran fine. This tells nothing wrong with my Windows 10 Ent. Anyone has a solution for this? I am trying to install Veeam Backup & Replication v9.5 Console, thanks.

btw, how do I upload images? I clicked the Img link and all I got is , I am clueless here? thanks.
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Re: Unable to install Veeam Backup and replication Red cross

Veeam Logoby foggy » Fri Jan 27, 2017 4:29 pm

No need to upload image, I bet it is exactly like the one above. ;) Please contact technical support with this.
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