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Leon-Inspired
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Full Name: Leon Black
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Upgrade 8 to v9 - DPAPI was unable to decrypt

Post by Leon-Inspired »

Hey Guys,

Having a lot of drama trying to install Veeam V9 on a server.
Currently 8.0.0.817.

Its had a fresh restart.

Server 2012 std.

It will get to the part of installation to start installing, get to the installing backup and replication server then pop up with
"DPAPI was unable to decrypt data" and fail.
Reverts the install.
This is what it has in the log relating to it, I cannot find anything about this in veeam or in the forum.

Code: Select all

***Veeam***  Storage name: 'C:\ProgramData\Veeam\Setup\Temp\{52EC4366-FF56-4B08-817F-7797C72397A0}\VmRPCExtensionPhased'.
***Veeam***  Serialize RPC server...
***Veeam***  Internal RPC server endpoint: B84FE13F-0251-4880-A192-E0816A5DC540.
***Veeam***  Registering interface...
***Veeam***  Composing binding string...
***Veeam***  Composed binding string: ncalrpc:
***Veeam***  Creating bind from binding string...
***Veeam***  Start execute action...
***Veeam***  Trying to execute (remove) assembly 'Veeam.Backup.Setup.dll_x64', class 'Veeam.Backup.Setup.BackupWmiServerSetupExtension'...
***Veeam***  SRV: Product: '{52EC4366-FF56-4B08-817F-7797C72397A0}'. Assembly: 'C:\Users\it\AppData\Local\Temp\90370eee-6ba6-4f17-9123-0f81050613ed\Veeam.Backup.Setup.dll_x64'.
***Veeam***  SRV: Executing .NET-assembly...
***Veeam***  SRV: Failed during executing assembly 'C:\Users\it\AppData\Local\Temp\90370eee-6ba6-4f17-9123-0f81050613ed\Veeam.Backup.Setup.dll_x64'. Error code: 0x80020009. DPAPI was unable to decrypt data.
DPAPI was unable to decrypt data.
***Veeam***  Return code: 0x80020009.
foggy
Veeam Software
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Re: Upgrade 8 to v9 - DPAPI was unable to decrypt

Post by foggy »

Leon, have you contacted support already? It is always best to do this with such technical issues. Once you do, please share your case ID here. Thanks.
Leon-Inspired
Service Provider
Posts: 4
Liked: 2 times
Joined: Jul 22, 2014 9:33 am
Full Name: Leon Black
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Re: Upgrade 8 to v9 - DPAPI was unable to decrypt

Post by Leon-Inspired » 1 person likes this post

I have now - 01857313
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