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mrshahin
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Joined: Oct 03, 2018 10:36 am
Full Name: Pietje Puk
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upgrade repository

Post by mrshahin »

Hi,
We have just upgraded our Veeam 365 from 5.0.3.160 to 6.0.0.367, upgrade is done without any problem. After the upgrade I had to upgrade all of our repositories.
all of them are upgraded except one that looks like is hang at 60% and it is almost 2 hours at 60%
we have to repositories that point to Azure storage, One is upgraded and second one is still at 60%
Any suggestions?

Thanks
Mildur
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Full Name: Fabian K.
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Re: upgrade repository

Post by Mildur »

Hi Pietje

Upgrade of the vbo backup repositories can take some time.

If it‘s not processing any further, please create a support case (as needed for technical issues) and provide the case number so veeam officials here in the forum can check the status.
Analyzing the upgrade process of the repositories is much easier when you export the logs and provide them to the support engineer in the case.
Product Management Analyst @ Veeam Software
mrshahin
Enthusiast
Posts: 38
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Joined: Oct 03, 2018 10:36 am
Full Name: Pietje Puk
Contact:

Re: upgrade repository

Post by mrshahin »

it is strange, because other repository was much larger and was done in 10 min or so.
I will let it to run until get an error or so!
where can I export the logs?
Mildur
Product Manager
Posts: 9848
Liked: 2607 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: upgrade repository

Post by Mildur »

You can follow this two links to export the debug logs and open the support case:
- Log Export
- KB 1771 - How to create a case with Veeam Support
Product Management Analyst @ Veeam Software
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