v11 Day0 Patch not working as expected

[donaldli]

Support Case #04728857
We are using Veeam, which was upgraded from v9 to v10.
Recently, we upgraded our env from v10a, to v11 RTM, then v11 Day0.
https://www.veeam.com/kb4122
However, the VBR Component listed in Windows->Apps & Features still show version 11.0.0.825, while other componenets are version 11.0.0.837.

Anyone has similar experience?

[Gostev]

It's a known cosmetic issue with this Windows feature. Patches cannot update this information, if you want this record to change you need to uninstall and re-install the product from GA ISO.

[donaldli]

Hi Gostev, thanks for your reply!
However, this is not just cosmetic. It indeed incur issue of connections between different boxes, which should be same version. (GA with RTM+Day0)
Here is the result of connecting from GA box to two other RTM+Day0 boxes.

Code: Select all

PS C:\Windows\system32> connect-vbrserver -Server localhost
PS C:\Windows\system32> disconnect-vbrserver
PS C:\Windows\system32> connect-vbrserver -Server sao01veecuvb01.st.dir
connect-vbrserver : Cannot connect to backup server because some of its components are out of date.
At line:1 char:1
+ connect-vbrserver -Server sao01veecuvb01.st.dir
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Connect-VBRServer], Exception
    + FullyQualifiedErrorId : UpdateCheckerErrorId,Veeam.Backup.PowerShell.Cmdlets.ConnectVBRServer

PS C:\Windows\system32> connect-vbrserver -Server sao01vcccuvb01.st.dir
connect-vbrserver : Cannot connect to backup server because some of its components are out of date.
At line:1 char:1
+ connect-vbrserver -Server sao01vcccuvb01.st.dir
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Connect-VBRServer], Exception
    + FullyQualifiedErrorId : UpdateCheckerErrorId,Veeam.Backup.PowerShell.Cmdlets.ConnectVBRServer

Here is the result of connecting from RTM+Day0 box to itself and the other one, then to the GA box.

Code: Select all

PS C:\Users\donaldli> connect-vbrserver -Server sao01veecuvb01.st.dir
PS C:\Users\donaldli> disconnect-vbrserver
PS C:\Users\donaldli> connect-vbrserver -Server sao01vcccuvb01.st.dir
PS C:\Users\donaldli> disconnect-vbrserver
PS C:\Users\donaldli> connect-vbrserver -Server sao01pscli01.st.dir
connect-vbrserver : Cannot connect to backup server because some of its components are out of date.
At line:1 char:1
+ connect-vbrserver -Server sao01pscli01.st.dir
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Connect-VBRServer], Exception
    + FullyQualifiedErrorId : UpdateCheckerErrorId,Veeam.Backup.PowerShell.Cmdlets.ConnectVBRServer

[donaldli]

Besides, we do not want to do the uninstall and re-install approach, because we are afraid of data loss. And we were told that Day0 Patch would make it work as GA Version. Can I say that this patch is not working as expected?

[veremin]

However, this is not just cosmetic. It indeed incur issue of connections between different boxes, which should be same version. (GA with RTM+Day0)

This does not look expected, please let our support team investigate debug and setup logs and find out the root cause. Thanks!

[donaldli]

Okay. Thank you!