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Veeam Vanguard
Posts: 220
Liked: 41 times
Joined: Nov 11, 2010 11:53 am
Full Name: Ian Sanderson
Location: UK

VBR BSOD when running SureBackup

Post by ian0x0r » Jan 11, 2018 5:30 pm

Just thought I would share this here in case anyone else runs into it or has indeed seen this issue.

With Veeam 9.5 U3 I have run into an issue when running a Sure backup job, at the point Veeam updates the recovered VM in the Sure Backup job, the VBR server BSODS. This particular backup job is for domain controllers and initiating an authoritative restore.

The cause of the issue seems to be Trend Deep Security Agent. Disabling Trend protection on the Veeam B&R server allows the Sure backup job to run successfully.

I will try and figure out what process is causing the server to BSOD with AV enabled.


Veeam Software
Posts: 6575
Liked: 649 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague

Re: VBR BSOD when running SureBackup

Post by Shestakov » Jan 11, 2018 10:20 pm

Hello Ian,
Thanks for sharing it with us.
Could you contact Veeam support team for the closer issue investigation?

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