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mamosorre84
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Full Name: Marco Sorrentino
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Veeam 9.5 U4 - Oracle vss issue

Post by mamosorre84 » Feb 04, 2019 10:31 am

Hello,

since we upgraded to the latest Veeam version, the application aware backup of an oracle database fails with the following error:

Cannot create a shadow copy of the volumes containing writer's data.

Code: Select all

A VSS critical writer has failed. Writer name: [Oracle VSS Writer - FDDB]. Class ID: [{26d02976-b909-43ad-af7e-62a4f625e372}]. Instance ID: [{6a6eb13b-ac0d-41a1-81fd-7cd813f72f32}]. Writer's state: [VSS_WS_FAILED_AT_PREPARE_BACKUP]. Error code: [0x800423f4]. 
The guest OS is Windows 2003 R2, Oracle DB 11g release 1 version, it could be in the guest compatibility matrix.

I've found this KB https://www.veeam.com/kb2686, but the DB is already in NOARCHIVELOG mode and consistent state.

Any idea?

Regards

Marco

Andreas Neufert
Veeam Software
Posts: 3830
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Full Name: Andreas Neufert
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Re: Veeam 9.5 U4 - Oracle vss issue

Post by Andreas Neufert » Feb 04, 2019 10:37 am

Thanks, this is unexpected.
Please open a support ticket and upload logs. You can work with the support agent on it.

Please look as well into
veeam-backup-replication-f2/vss-writer- ... 17-15.html
there you can find a solution that helped at others.

Moved your topic to the correct subforum

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