vm hard disk restore keep fail

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vm hard disk restore keep fail

Veeam Logoby m.jaber » Sat Jan 28, 2017 12:13 pm

hi all ,

we have veeam 9.0 . recently i have issue with one vm got corrupted and i need to recover the VM hard disk only . when do the recover option for the vm hard disk i am specifying to recover to same old virtual machine ( currently off) .

the task keep failing and telling me the

28/01/17 3:05:55 PM Error Restore job failed Error: File does not exist. File: [I:\Veeam 9\sharepoint VM\sharepoint VM2017-01-14T203451.vbk].Failed to restore file from local backup. VFS link: [summary.xml]. Target file: [MemFs://frontend::CDataTransferCommandSet::RestoreText_{e47dafaa-9875-4b2d-9249-ff14fec93300}]. CHMOD mask: [0]. Agent failed to process method {DataTransfer.RestoreText}.

and the drive where the backup files keep goes offline .

any idea what could be the reason ?

appreciate you support .
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Re: vm hard disk restore keep fail

Veeam Logoby Shestakov » Sat Jan 28, 2017 9:50 pm

First of all I would contact the support team, specially if you need to restore asap.
Have you tried to rescan the backup repository?
By the way, are you restoring from .vbk or .vib?
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Re: vm hard disk restore keep fail

Veeam Logoby kilobits » Sun Jan 29, 2017 6:18 pm

I would rescan the repository as suggested as well. Also, check permissions of the repo, write-only?
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