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- Full Name: Richard Shilling
Does this happen with everyone with NFS storage? Most of my backups run during the night so this isn't that huge of an issue, however when the backups spill into the morning lots of complaints from users that exchange/file servers ect are unresponsive.
Thanks in advance,
- Chief Product Officer
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Generally, for any troubleshooting involving manual snapshot removals, you need to ensure 2 things:
a) Create quiesced snapshot (which what Veeam Backup does, but this is not a default option in VMware Infrastructure Client).
b) Keep snapshot open for long enough time before deleting it, similar to time it takes to backup the VM - to make sure it grows large (commiting large amounts of data into VMDK is what may cause some VM slowness).
Overall, this issue with timeouts should not happen in normal conditions. I recommend investigating VM log file for stun/unstun cycles length on snapshot commit. They would show if the issue is actually related to snapshot commit process.