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Markus Weiss
Service Provider
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Joined: Aug 26, 2021 5:12 am
Full Name: Markus Weiss
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VSPC & offline Client

Post by Markus Weiss »

Hi!
Is there a way to remove an old client from VSPC if it is offline? Client is set to fully managed and backup agent is configured to backup to the cloud ... now the notebook is broken and I can not find a way to remove it vom VSPC so it still consumes its license.
Any ideas? what am I missing?
Regards Markus
Mildur
Product Manager
Posts: 8973
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Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
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Re: VSPC & offline Client

Post by Mildur » 1 person likes this post

Hi Markus

Please register yourself as a service provider to gain access to our dedicated sub forum where such topics (VCC, VSPC, VB365 as a Service) are discussed:
veeam-backup-replication-f2/applying-to ... 55488.html

Please open a support case for your issue. If you can't delete a discovered computer from the VSPC portal, maybe it must be removed directly from the database. Which is only support with guidance of our support team.

Best,
Fabian
Product Management Analyst @ Veeam Software
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