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spiritie
Service Provider
Posts: 191
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Joined: Mar 01, 2016 10:16 am
Full Name: Gert
Location: Denmark
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Warning handling for Powered Off VMs

Post by spiritie »

Hi Veeam

Is there any logic behind marking VM's as a warning when they are powered off when Periodically SQL Transaction
log backups are enabled with the "Backup logs periodically (backed up logs will be truncated)" function?

One of our customers have a dynamic environment where VM's get powered on/off quite a lot, and we are getting a lot of "false positives"
Veeam will mark the VM as warning even though that it know that the VM is powered off.

Skipping guest processing (VM is powered off)
Failed to retrieve SQL server databases information required to perform transaction logs backup
<--- This line is marked as a warning

This behaviour doesn't happen if the "Truncate logs (prevents logs from growing forever)" function is used.

Is there any plans on changing this behaviour? In our case we'd prefer to have the "Backup logs periodically (backed up logs will be truncated)"
enabled on the backup jobs incase a VM is powered on again to ensure we are pulling the SQL logs, but it sucks to have all these warnings on our jobs.
PetrM
Veeam Software
Posts: 3264
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Full Name: Petr Makarov
Location: Prague, Czech Republic
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Re: Warning handling for Powered Off VMs

Post by PetrM »

Hi Gert,

We don't have plans to change this behavior but your request fully makes sense. Would a registry key that controls the severity level (Warning/Info) of this message work in your case?

Thanks!
spiritie
Service Provider
Posts: 191
Liked: 40 times
Joined: Mar 01, 2016 10:16 am
Full Name: Gert
Location: Denmark
Contact:

Re: Warning handling for Powered Off VMs

Post by spiritie » 1 person likes this post

Hi PetrM

Yes a registry key would be much appreciated :)
PetrM
Veeam Software
Posts: 3264
Liked: 528 times
Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic
Contact:

Re: Warning handling for Powered Off VMs

Post by PetrM »

Hi Gert,

Got it. One more question: do you see this warning in the parent backup job action log or in the log backup itself? I guess the first one but want to double check.

Thanks!
spiritie
Service Provider
Posts: 191
Liked: 40 times
Joined: Mar 01, 2016 10:16 am
Full Name: Gert
Location: Denmark
Contact:

Re: Warning handling for Powered Off VMs

Post by spiritie » 1 person likes this post

Hi Petr

We see this in the parent log for the Backup job itself.
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