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Posts: 4
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Joined: Jan 30, 2013 4:38 pm
Full Name: Dan Maxfield

Connector Issue Connecting to vmware

Post by dakm4 » Jan 30, 2013 4:58 pm

Getting an error for the vsphere server in enterprise manager.error : Connection to vc : No connection could be made because the target machine actively refused it

Case # 00177228

Vitaliy S.
Product Manager
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Full Name: Vitaliy Safarov

Re: Connector Issue Connecting to vmware

Post by Vitaliy S. » Jan 31, 2013 3:46 pm

Can you please tell me what our support team said on this after verifying the debug log files?

Posts: 455
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Full Name: Sergey Goncharenko

Re: Connector Issue Connecting to vmware

Post by sergey.g » Feb 01, 2013 9:13 am

Hello Dan,

Really looks like a firewall/proxy issue. Our collector requires 443/https port to be opened to access vSphere API, if you have a web-proxy in your infrastructure it can be applied as a default configuration for the server and all local URLs may also go via proxy which will not work in most cases. Make sure you disable proxy for local addresses, you can even add address of the vCenter server in the exclusions list in the Internet settings or disable proxy in the internet settings completely if the server doesn't need to access the Internet.

I'm sure that our Support Team can help you resolve all such issues, we have really professional and experienced people there. But feel free to post here if you have any other questions or thoughts. We woudl appreciate if you provide us with solution of your support case.


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