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Carlos
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Monitor FT server memory errors

Post by Carlos » Jul 28, 2010 8:38 am

Hi,

We have problems with the monitoring of a Fault Tolerance enabled server. The primary server is running on ESXA server and the secondary server is running on ESXB server. When i look in the SCOM manager by _VM State the Virtual Server is monitored on the ESXB (secondary) and not on the ESXA server. The problem is that we very often get this error:
VMGuest 'Virtual server' (on ESXB) has exceeded threshold for Memory Active Pct by using 100 %.
The error is generated on the FT secondary server, so the memory IS high on this machine but isn't high on the primary server wich i want to monitor. Is there an resolution for this problem, so that nWorks SCOM only checks the primary FT server?

Thanks,

Carlos

Irina Simkina
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Re: Monitor FT server memory errors

Post by Irina Simkina » Jul 28, 2010 9:32 am

Hi Carlos,

could you please provide us some additional info:
which nworks MP version do you have?
Do you use the VC connection to monitor both ESXs or the direct connections to the hosts?

Thank you,
Irina

Carlos
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Re: Monitor FT server memory errors

Post by Carlos » Jul 28, 2010 9:43 am

Hi Irina,

We user nWorks VMware MP version 5.5.1.493.

The nWork collector is installed on the Virtual Center server which is connected with the ESX hosts.

Thanks,

Carlos

Irina Simkina
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Re: Monitor FT server memory errors

Post by Irina Simkina » Jul 28, 2010 10:11 am

Hi Carlos,

could you please open the support case with our technical support and attach logs of the collector and nworks EM?
You can use the Support->Export logs in the nworks UI for that.

Thank you!
Irina

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