Alarm/notification for a failed backup job

[johannesk]

hi,

In Veeam ONE there is an alarm called 'Backup job state'. It's usefule to notify about backup jobs that have some backup errors in them. What this alarm is missing, is suspending the alarm until the retries have been done by VBR. Most of the time in our environment the automatic retries result in success for the few vm's that had error in the first run.

I don't seen any possibility to tell the alarm to wait and see how the retry goes. The alarm that Veeam ONE had for this purpose in earlier versions were event based on event (VeeamBpBackupSessionErrorEvent) and that alarm did wait until the retries had completed. It seems to me that the event based alarm, is going to be discontinued. Is that so?

Is there a way to make the 'Backup job state' alarm wait for the retries of a job?

Regards,
Jóhannes

[Vitaliy S.]

Hi Jóhannes,

Currently, there is no way to revert this behavior back for the given alarm. We will discuss it with the RnD team and will try to address this in the next major release.

On a side note, you can try creating (duplicating) this alarm by creating a new event-based alarm scoped to the backup server. The trigger for this alarm should be this event (ID 190). As far as I remember, event ID 190 is not triggered for retries, so it can serve as a workaround for now.

Thanks!

[bkain1]

Hi, how would you use that event id for retries? thanks. and we're on veeam 11.

[nikolaj]

Hi Becki,

and we're on veeam 11.

Then you're in luck. This was one of the revisions of alarm management that was introduced in v11.

From now on, the alarm will fire only if a job has failed to perform a data protection activity within all configured job retry attempts. So the the amount of unnecessary alarm noise is minimised.

More on alarm management improvements can be found in the v11 release notes (Alarms section).