Connect non-domain monitor client to domain-member server?

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Connect non-domain monitor client to domain-member server?

Veeam Logoby cyberswb » Wed Nov 21, 2012 6:06 pm

Hi-

I'm wondering if its possible for a non-domain member Veeam ONE monitor client to connect to a domain member server running the Veeam ONE Monitor server?

I've added a local user account to the server with the same username and password as is being used on the non-member client and added that same account to all the Veeam One security groups on the server, but I still get a "can't connect" error message.

The local user account can connect to the server with the monitor client when logged on locally, and a domain account can also connect when running the monitor client remotely.

I'm thinking that the connection to the server is using the local credentials in the format of "localmachinename\username" to connect and that's what's throwing it off, but there's no way to specify what remote credentials to use.
cyberswb
Influencer
 
Posts: 21
Liked: never
Joined: Mon Feb 01, 2010 7:41 pm
Full Name: Shawn Barnhart

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Wed Nov 21, 2012 8:27 pm

Hi Shawn,

Yes, you're right, there is no way to specify a user account to connect to Veeam ONE Server, as by default we are using the account you're currently logged in. However, you should be able to use local accounts with the same names and passwords, at least I've seen it working for some of our clients (will verify that).

Anyway, our support has a KB article that might help you in this situation: http://cp.veeam.com/knowledgebase/article/KB1550/

Thanks!
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby cyberswb » Wed Nov 21, 2012 10:08 pm

Vitaly,

Thanks, that KB article was perfect, I added the reg key and can now connect.

For what it's worth, I did create a matching local account (same username, same password, added to all the Veeam ONE local groups on the server) and it didn't work.
cyberswb
Influencer
 
Posts: 21
Liked: never
Joined: Mon Feb 01, 2010 7:41 pm
Full Name: Shawn Barnhart

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaly.Mzokov » Thu Nov 22, 2012 12:29 pm

Hey Shawn,

Thanks for the feedback.

As for your additional comment, this probably was related to some domain policies applied against a Veeam ONE Server, which prevent non-domain computers from connecting to domain machines.
I've got the same deployment scenario in my lab and I was able to connect to my Veeam ONE Server after utilizing the following command on my Veeam ONE Monitor client machine:
Code: Select all
NET USE \\Veeam_ONE_server_address

Hope it helps!

- VM.
Vitaly.Mzokov
Expert
 
Posts: 173
Liked: 25 times
Joined: Mon Aug 23, 2010 8:30 am
Full Name: Vitaliy Mzokov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby roandr » Mon Mar 04, 2013 1:56 pm

None of these suggestions worked for me.

I'm curious, why is there no way to specify what credentials to use and is this something the veeam team is looking into implementing?
roandr
Lurker
 
Posts: 1
Liked: never
Joined: Mon Mar 04, 2013 1:31 pm
Full Name: Ronny Andreassen

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Mon Mar 04, 2013 3:46 pm

Hi Ronny,

The steps provided in our KB article should address it, so I would suggest contacting our support team for assistance with this. On top of that, could you please share a bit more details on why domain account does not work for you? It would help us in addressing this problem in our future updates.

Thanks!
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby docfc » Mon Mar 04, 2013 4:10 pm

You *really* should add a credentials box for Veeam One Monitor.

The solution provided in the KB is really insecure.

By the way, the NET USE trick worked for me.
docfc
Influencer
 
Posts: 15
Liked: never
Joined: Sun Feb 24, 2013 10:41 am

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Mon Mar 04, 2013 4:38 pm

OK, good to know that you've solved it and thanks for the feature request.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby docfc » Wed Jan 15, 2014 6:38 pm

Same problem with veeam ONE 7.X ??? I still can't connect to server from monitor client !
docfc
Influencer
 
Posts: 15
Liked: never
Joined: Sun Feb 24, 2013 10:41 am

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Wed Jan 15, 2014 7:21 pm

Yes, there were no changes in regards to the configuration described above, so you should be using the techniques mentioned above.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby docfc » Wed Jan 15, 2014 7:25 pm

Do http://www.veeam.com/kb1550 for 6.X still apply (same registry setting) ?
Thanks.
docfc
Influencer
 
Posts: 15
Liked: never
Joined: Sun Feb 24, 2013 10:41 am

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Wed Jan 15, 2014 7:27 pm

Yes, instructions from v6 should work.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby docfc » Thu Jan 16, 2014 9:50 am

Well it doesn't work for me. I tried the reg. tweak (DisableClientUserCheck 1). Can you confirm ? Should i open a case ?

picture : https://filex.univ-lorraine.fr/get?auto ... t2jdmePaO1
docfc
Influencer
 
Posts: 15
Liked: never
Joined: Sun Feb 24, 2013 10:41 am

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Thu Jan 16, 2014 9:58 am

I will verify with the devs.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Connect non-domain monitor client to domain-member serve

Veeam Logoby Vitaliy S. » Fri Jan 17, 2014 10:46 am

It appears that the reg key has stopped working in the latest release, thanks for pointing this out! As a workaround for now, please use "net use" cmdlet.
Vitaliy S.
Veeam Software
 
Posts: 19558
Liked: 1102 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Next

Return to Veeam ONE



Who is online

Users browsing this forum: No registered users and 7 guests