ONE V11.0.0.1379 permanently connects to mail server

[gonzo99]

Hello again,
my ONE server connects every 10 seconds to the configured mail server without sending a mail. If there's an event it will send the appropriate mail. But it connects even when there's nothing to report.
Any ideas what to do?

[Mildur]

It‘s a known issue.
Get the hotfix with a support case

veeam-one-f28/fix-smtp-server-connectio ... 73483.html

Veeam One Known Issues
veeam-one-f28/top-issues-tracker-t72862.html

#4: Frequent connection attempts to the configured SMTP server after the upgrade
Symptoms: Veeam ONE attempts to connect to the configured SMTP server every 10 seconds.
Cause: Issue in the communication logic. Issue ID 302303.
Status: Please, contact our customer support for applying a hotfix.

[gonzo99]

Ah, thanks a lot. I searched for mail in the forum, using SMTP would find results.
Case is opened.

[Mildur]

Happy to help

[gonzo99]

Case # 04971605

Applying the patch did the trick. Thank you!

[Mildur]

Glad it worked