Monitoring and reporting for Veeam Data Platform
Post Reply
TGacs
Enthusiast
Posts: 37
Liked: 8 times
Joined: Sep 27, 2016 6:59 pm
Contact:

Phantom error on Hyper-V host

Post by TGacs »

VeeamONE 9.5.0.3254
2 Hyper-V hosts monitored. Both are Server 2016, w/Veeam 9.5.

In the lefthand pane of Infrastructure View or Business View, next to one of the Hyper-V servers, there is a small red circle w/exclamation mark, but this server has no unresolved alarms, either at host level, VM level, or storage level.

Hovering over exclamation mark shows "Errors: 0, Warnings:0".

This condition has been like this for a couple of months, and neither VeeamONE server reboots, or Veeam B&R upgrade to 9.5U3 has changed this condition.

So it seems to be some kind of phantom alarm condition.

How can I clear it?
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Phantom error on Hyper-V host

Post by Dima P. »

Hello TGacs.

Is it possible for your to share a screenshot? Thanks in advance!
TGacs
Enthusiast
Posts: 37
Liked: 8 times
Joined: Sep 27, 2016 6:59 pm
Contact:

Re: Phantom error on Hyper-V host

Post by TGacs »

Here is a screenshot showing the exclamation mark on the first Hyper-V server:

Image
TGacs
Enthusiast
Posts: 37
Liked: 8 times
Joined: Sep 27, 2016 6:59 pm
Contact:

Re: Phantom error on Hyper-V host

Post by TGacs »

Well, that figures - I had upgraded VBR to 9.5U3 and nothing changed, but I just upgraded VeamOne to 9.5U3 and the phantom red exclamation mark has gone away...at least for now.

So, for now, anyway, this appears resolved as a side-effect of upgrading.
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Phantom error on Hyper-V host

Post by Shestakov »

Hello,
That's a known bug. It appears when object with errors/warnings is deleted or excluded from monitoring.
The bug will be fixed in the upcoming update.
Workaround is to use "Resolve all" command. Otherwise if it bothers you, contact support team. They will help delete the error state from DB.
Thanks!
Post Reply

Who is online

Users browsing this forum: No registered users and 11 guests