Topology collection failure

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Topology collection failure

Veeam Logoby Pat490 » Fri Jun 12, 2015 5:59 am

Hi,

we are fairly new to Veeam and VeeamOne. Only running it since 2 weeks now.

Last night I got an error message from VeeamOne "Topology collection failure". 1 Minute later it was reset to normal. Should I still worry about that error message?

Fired by event: VeeamInfCollectionFailedEvent
Event description: Failed to collect infrastructure topology for object backup490.erftstadt.intern. Der Vorgang ist ung├╝ltig.
Initiated by: Veeam ONE Monitor


We are running V8 Update 2 with everything on 1 Virutal Server on vSphere 6.

Thanks for any advice
Patrick
Pat490
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Re: Topology collection failure

Veeam Logoby Shestakov » Fri Jun 12, 2015 6:42 am

Hi Patrick!
That means you had a data collection time-out, but the data was finally collected. There can be a number of reasons of the behavior. You have nothing to worry about now, but if the failure repeats, take this KB into consideration.
Thanks!
Shestakov
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Re: Topology collection failure

Veeam Logoby Pat490 » Fri Jun 12, 2015 6:44 am

OK thank you very much. I will take a look at the KB.
Pat490
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Re: Topology collection failure

Veeam Logoby Shestakov » Fri Jun 12, 2015 6:47 am

You are welcome, Patrick!
Once you have a question, don`t hesitate asking!
Shestakov
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