New VBR Backup Job is not showing in VRO Inventory/Scopes

[Marcus1414]

I've created few VMware backup jobs in my production VBR and run successfully. Backups were created in my repository. I've also initiated the Data collection from my VRO Veeam ONE web client. However, I don't see the new VM backup jobs/backups in VRO inventory/Scopes.
May I know is there any other ways to force the update or anything wrong with it?

[Alec King]

Hello Markus, Well we have to start with the basic questions -
* Did you deploy VRO Agent to your propduction VBR server, and is the Agent status Healthy in VRO administration UI?

[Marcus1414]

Hi Alec,

Yes, VRO agent have been deployed to my VBR and the agent status is healthy.

[Alec King]

Markus, apologies for the delayed response. Did you fix your issues with a support ticket?