Preparing for backup Error: EndpointBackup

[Hans-Juergen]

I am using the version Veeam Agent for Microsoft Windows 2.0.0.0.700 - Free Edition.

The Agent doesn't work. I only get the error message Preparing for backup Error: EndpointBackup
The backup should be made to a NAS over the network. With the Windows Explorer, i have access to the NAS.

can you give me a tip to make the bakup work again?

nice greetings
Hans-Juergen

[Dima P.]

Hello Hans-Juergen,

Can you please open a support case via Control Panel > Support > Technical Support (it's free) and share the case ID for future reference? Thank you.

[Hans-Juergen]

My support case number is 02349277

Regards
Hans-Juergen

[d.mauri]

Hello everyone,
we are experiencing the same issue on some of our machines, and recreating the configuration database fixes the problem (see https://www.veeam.com/kb2335 for reference). The backup configuration needs to be recreated from scratch, but it's no big deal, at least for us. I don't know if the issue is somehow related to Microsoft's security patches, but again is not a problem in our environment, so...

Hope this helps, at least a bit.

Regards.

Davide M