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				chenwu258
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[P2V] Fail to launch physical backup in vmware
I use veeam Agent for Windows to entire backup my physical PC, 
then I use veeam extractor to turn the .vbk into .raw,
then use qemu-img to convert it into .vmdk.
After that, I use VMware Workstation 14 Player to launch it, but it will go to repair mode.
My OS is WIN7 64bits.
Is there anything that I miss to do?
P.S. Follow the above steps, WIN10 is fine to launch in VMware Workstation 14 Player.
			
			
									
						
										
						then I use veeam extractor to turn the .vbk into .raw,
then use qemu-img to convert it into .vmdk.
After that, I use VMware Workstation 14 Player to launch it, but it will go to repair mode.
My OS is WIN7 64bits.
Is there anything that I miss to do?
P.S. Follow the above steps, WIN10 is fine to launch in VMware Workstation 14 Player.
- 
				Dima P.
 - Product Manager
 - Posts: 14946
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 - Joined: Feb 04, 2013 2:07 pm
 - Full Name: Dmitry Popov
 - Location: Prague
 - Contact:
 
Re: [P2V] Fail to launch physical backup in vmware
Hello chenwu258,
Instead of using Extractor try to export vmdk virtual disk via Veeam B&R console (it does not require license, so you can use free edition).
			
			
									
						
										
						Instead of using Extractor try to export vmdk virtual disk via Veeam B&R console (it does not require license, so you can use free edition).
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				chenwu258
 - Novice
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 - Full Name: dodo
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Re: [P2V] Fail to launch physical backup in vmware
I have tried, but after I finished the export disk wizard,  it showed access denied.
http://gofile.me/6x9og/9HQxRangR
http://gofile.me/6x9og/NnZoaQU1c
			
			
									
						
										
						http://gofile.me/6x9og/9HQxRangR
http://gofile.me/6x9og/NnZoaQU1c
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				Dima P.
 - Product Manager
 - Posts: 14946
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 - Joined: Feb 04, 2013 2:07 pm
 - Full Name: Dmitry Popov
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Re: [P2V] Fail to launch physical backup in vmware
Hi dodo,
Thanks for the screenshots. Please open a case related to Veeam B&R and share the case ID. We need to check your debug logs in order to understand the root cause.
			
			
									
						
										
						Thanks for the screenshots. Please open a case related to Veeam B&R and share the case ID. We need to check your debug logs in order to understand the root cause.
- 
				chenwu258
 - Novice
 - Posts: 4
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 - Joined: Dec 06, 2017 10:09 am
 - Full Name: dodo
 - Contact:
 
Re: [P2V] Fail to launch physical backup in vmware
Hi Dima,
Sorry, I can't clearly understand your instruction.
What you mean "open a case related to Veeam B&R and share the case ID" is post the case in forum under Veeam B&R topic or report the bug?
Where can I find the debug logs in my PC to help you?
Thanks
			
			
									
						
										
						Sorry, I can't clearly understand your instruction.
What you mean "open a case related to Veeam B&R and share the case ID" is post the case in forum under Veeam B&R topic or report the bug?
Where can I find the debug logs in my PC to help you?
Thanks
- 
				Dima P.
 - Product Manager
 - Posts: 14946
 - Liked: 1836 times
 - Joined: Feb 04, 2013 2:07 pm
 - Full Name: Dmitry Popov
 - Location: Prague
 - Contact:
 
Re: [P2V] Fail to launch physical backup in vmware
chenwu258,
If you are using Veeam B&R you are authorized to open a support case Veeam Customer Portal.
			
			
									
						
										
						If you are using Veeam B&R you are authorized to open a support case Veeam Customer Portal.
- 
				chenwu258
 - Novice
 - Posts: 4
 - Liked: never
 - Joined: Dec 06, 2017 10:09 am
 - Full Name: dodo
 - Contact:
 
Re: [P2V] Fail to launch physical backup in vmware
Hi Dima,
I have tried using Veeam B&R to export vmdk virtual disk, but it failed to launch in vmware.
http://gofile.me/6x9og/j3yeTaOTl
Do I miss anything ?
Thanks
			
			
									
						
										
						I have tried using Veeam B&R to export vmdk virtual disk, but it failed to launch in vmware.
http://gofile.me/6x9og/j3yeTaOTl
Do I miss anything ?
Thanks
- 
				Dima P.
 - Product Manager
 - Posts: 14946
 - Liked: 1836 times
 - Joined: Feb 04, 2013 2:07 pm
 - Full Name: Dmitry Popov
 - Location: Prague
 - Contact:
 
Re: [P2V] Fail to launch physical backup in vmware
Dodo,
Unfortunately, I can help you with troubleshooting, so please open a support case. Either for Veeam Agent for Windows Control Panel > Support > Technical Support or thru Customer Support Portal. Thank you.
			
			
									
						
										
						Unfortunately, I can help you with troubleshooting, so please open a support case. Either for Veeam Agent for Windows Control Panel > Support > Technical Support or thru Customer Support Portal. Thank you.
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