Continue if VMware tools quiescence fails option ?

[raphael@schitz.net]

Hi, i've check around in the forum to see if someone already asked but please forgive me if i missed something somewhere.
In our weekly backups we sometimes got some VMs that are not backuped because of the quiescing timeout :

Freezing guest operating system
Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.

Would you consider add a job option that let veeam backup tries snapshot whitout quiescing in order to backup something at the very least ?
Thanks for reading

[Gostev]

Would you consider add a job option that let veeam backup tries snapshot whitout quiescing in order to backup something at the very least ?

We do have such option with application-aware image processing feature, which is the recommended way of quiescing your virtual machines over VMware Tools quiescence that you are using. Thanks.

[raphael@schitz.net]

Thanks Gostev but what if we can't provide a common local admin account ?

[Gostev]

You do not have to have common account. You can specify different local user account for each VM.

[raphael@schitz.net]

it's not comfortable since we back up resource pools and don't care about which vm are in

[Gostev]

Well, "common" account would certainly be more "comfortable" option I am just giving you alternatives.

[raphael@schitz.net]

You're absolutely right but for example we got some DMZ VM for which we even don't know any admin account for security reason. Am i the only customer asking you that by the way ?
Thanks you for your time Gostev

[Gostev]

So far, yes... I guess other just address the reason for VMware quiesce failure.