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- Novice
- Posts: 3
- Liked: never
- Joined: Apr 26, 2022 7:42 am
- Full Name: Marcus Willemse
- Contact:
Unable to log in to Veeam Backup for Azure after update
Hi all,
So after updating Veeam and Ubuntu to the latest versions, I am unable to get past the login page.
I can see the log in page fine, I can log in, but after logging in it gives me a screen that says:
Something went wrong in Veeam Backup for Azure.
Try refreshing the page.
(details in Browser Console Log)
Edit: Veeam Support Case 05905864
So after updating Veeam and Ubuntu to the latest versions, I am unable to get past the login page.
I can see the log in page fine, I can log in, but after logging in it gives me a screen that says:
Something went wrong in Veeam Backup for Azure.
Try refreshing the page.
(details in Browser Console Log)
Edit: Veeam Support Case 05905864
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- Product Manager
- Posts: 5661
- Liked: 1189 times
- Joined: Jul 15, 2013 11:09 am
- Full Name: Niels Engelen
- Contact:
Re: Unable to log in to Veeam Backup for Azure after update
Hi,
This is a technical issue which is best handled via support.
To clarify, you used to built-in updater to install the latest security patches? Or did you log in via SSH and do a dist-upgrade (which is not supported)?
This is a technical issue which is best handled via support.
To clarify, you used to built-in updater to install the latest security patches? Or did you log in via SSH and do a dist-upgrade (which is not supported)?
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
GitHub: https://github.com/nielsengelen
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- Novice
- Posts: 3
- Liked: never
- Joined: Apr 26, 2022 7:42 am
- Full Name: Marcus Willemse
- Contact:
Re: Unable to log in to Veeam Backup for Azure after update
Hi,
I used the built in updater. I agree that support would be the best to assist, but they are closing my ticket due to no availability, so this is my best bet
I used the built in updater. I agree that support would be the best to assist, but they are closing my ticket due to no availability, so this is my best bet
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- Product Manager
- Posts: 5661
- Liked: 1189 times
- Joined: Jul 15, 2013 11:09 am
- Full Name: Niels Engelen
- Contact:
Re: Unable to log in to Veeam Backup for Azure after update
Hi Marcus,
Let me look into this then to make sure u can get help.
Let me look into this then to make sure u can get help.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
GitHub: https://github.com/nielsengelen
-
- Product Manager
- Posts: 5661
- Liked: 1189 times
- Joined: Jul 15, 2013 11:09 am
- Full Name: Niels Engelen
- Contact:
Re: Unable to log in to Veeam Backup for Azure after update
Just as an extra question in the mean time, did you already try to reboot the appliance and see if that resolves it?
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
GitHub: https://github.com/nielsengelen
-
- Product Manager
- Posts: 5661
- Liked: 1189 times
- Joined: Jul 15, 2013 11:09 am
- Full Name: Niels Engelen
- Contact:
Re: Unable to log in to Veeam Backup for Azure after update
Hi Marcus,
Small update; we will assist you via the case and look into resolving it. Sorry for the delay.
Small update; we will assist you via the case and look into resolving it. Sorry for the delay.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
GitHub: https://github.com/nielsengelen
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