Maintain control of your Microsoft 365 data
mjr.epicfail
Veeam Legend
Posts: 188
Liked: 41 times
Joined: Apr 22, 2022 12:14 pm
Full Name: Danny de Heer
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by mjr.epicfail »

Hi Marco,

Its almost a shoot and forget type of script, I'd highly recommend doing it.
I didn't check if the failed item prevents a restorepoint of that mailbox, if so you it could be you are missing out on backups if you don't fix it.
VMCE / Veeam Legend 1*
Mildur
Product Manager
Posts: 8856
Liked: 2337 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by Mildur » 1 person likes this post

Hi Marco

I asked the team for an estimated release date of the patch. We expect it in 1-2 weeks.

Best,
Fabian
Product Management Analyst @ Veeam Software
Gostev
Chief Product Officer
Posts: 31620
Liked: 6781 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by Gostev »

I heard more like 2-3 weeks at least because it will be the part of a bigger patch - the immediate release vehicle that has been in the works for quite some time now - and due to its size "landing" may take a while. On the other hand, there's no pressure to scrap that code branch due to simple manual fix available for the issue discussed in this topic (unlike for other issues this patch fixes).
m.novelli
Veeam ProPartner
Posts: 522
Liked: 92 times
Joined: Dec 29, 2009 12:48 pm
Full Name: Marco Novelli
Location: Asti - Italy
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by m.novelli »

:o
:(

Marco
andrdio
Lurker
Posts: 1
Liked: 1 time
Joined: Apr 25, 2024 10:28 am
Full Name: Andreas Dionysopoulos
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by andrdio » 1 person likes this post

PatrickPelinski wrote: Apr 03, 2024 10:22 am After making thise changes and restarting the services, it works again.

This worked for me too.
Thanks!
Mildur
Product Manager
Posts: 8856
Liked: 2337 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by Mildur » 2 people like this post

Hi all

The fix for this issue is now included in our newest patch (P20240418 - 7.1.0.2031) for Veeam Backup for Microsoft 365 v7a:
https://www.veeam.com/kb4533

Best,
Fabian
Product Management Analyst @ Veeam Software
m.novelli
Veeam ProPartner
Posts: 522
Liked: 92 times
Joined: Dec 29, 2009 12:48 pm
Full Name: Marco Novelli
Location: Asti - Italy
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by m.novelli » 1 person likes this post

Super!
compufreak
Lurker
Posts: 1
Liked: never
Joined: May 03, 2024 3:35 am
Full Name: Francois Pieterse
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by compufreak »

Same problem here changed nothing? Any feedback or idea what is causing this?
Mildur
Product Manager
Posts: 8856
Liked: 2337 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by Mildur »

Hi Francois

Welcome to the forum.
Please check out the kb article: https://www.veeam.com/kb4569

You can either update to the latest version of v7a (7.1.0.2031) or use the manual workaround for previous versions. That will solve the issue.

Best,
Fabian
Product Management Analyst @ Veeam Software
murdsn
Lurker
Posts: 1
Liked: never
Joined: Apr 03, 2024 9:18 am
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by murdsn »

Is it recomended to remove the line from the config file when upgrading to the fix version? Or does it just totally not matter?
mjr.epicfail
Veeam Legend
Posts: 188
Liked: 41 times
Joined: Apr 22, 2022 12:14 pm
Full Name: Danny de Heer
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by mjr.epicfail »

Hi,

It doesn't matter.
The result is the same.
VMCE / Veeam Legend 1*
sopinfra
Lurker
Posts: 1
Liked: never
Joined: May 14, 2024 4:29 pm
Full Name: EBS KG
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by sopinfra »

Hi,
Is there any risk by updating to the latest version(7.1.0.2031) from 7.0.0.3604 P20230512 ?

Edwin
Polina
Veeam Software
Posts: 3009
Liked: 712 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Failed to get folder properties. Not allowed to access Non IPM folder.

Post by Polina »

Hi Edwin,

Upgrades between v7 and v7a patches are fully supported. There shouldn't be any issues.
Post Reply

Who is online

Users browsing this forum: No registered users and 10 guests