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JosVerhallen
Service Provider
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Joined: Apr 10, 2013 9:51 am
Full Name: Jos Verhallen
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From: field in Notification settings greyed out.

Post by JosVerhallen »

Hello,
We are trying to change our notification settings in VBO365 to use Microsoft 365 (modern authentication), however after authorising the account, the "From:" field becomes greyed out and we can no longer change this. How do we configure our notifications to be sent from an alias?
Kind regards,
Jos Verhallen
Polina
Veeam Software
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Full Name: Polina Vasileva
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Re: From: field in Notification settings greyed out.

Post by Polina »

Hi Jos,

In our current implementation, the from field value cannot be changed, and by default the account you use for authorization is used.

Thanks
JosVerhallen
Service Provider
Posts: 17
Liked: 1 time
Joined: Apr 10, 2013 9:51 am
Full Name: Jos Verhallen
Contact:

Re: From: field in Notification settings greyed out.

Post by JosVerhallen »

Hi Polina,
I would recommend changing the documentation if that is the case. According to https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=80 under "Configuration -> General Settings -> Notification Settings -> Microsoft 365 Account" Step 6 states you can change the From field. It even says so in the Note after step 13.
Kind regards,
Jos Verhallen
Polina
Veeam Software
Posts: 3673
Liked: 886 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: From: field in Notification settings greyed out.

Post by Polina »

Fair enough, we'll fix it. Thanks for noticing!
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